Charlotte Radiology

Experts in Imaging. Experts in patient care.

Patients, your care and safety are our top priorities. We’ve made the decision to reschedule screening mammograms, select diagnostic service appointments, vein consultations, and non-essential vein procedures for the next two weeks to minimize the spread of COVID-19. We’re calling patients to reschedule your appointment and we can also be reached at 704.442.4390. Our CIS centers remain open. Click here for more information.

Patient Safety

Your safety and well-being continue to be our highest priority. With the ongoing spread of COVID-19 (coronavirus) and the speed at which things are changing around us, Charlotte Radiology has decided to follow large healthcare systems in our area and postpone non-essential surgeries and procedures.

To best serve our community and minimize the risk of spreading COVID-19, we are following the recommendation of the Centers of Disease Control and Prevention (CDC) to make temporary changes to our services.

  • Effective March 19th, we are rescheduling appointments for screening mammograms and DEXA bone density exams that are currently scheduled over the next 2 weeks; these will be rescheduled after May 1st
  • Effective Monday, March 23rd, Charlotte Radiology is
    • Rescheduling certain diagnostic breast services that are currently scheduled over the next 2 weeks; these will be rescheduled for after May 1st
    • Limiting the number of sites that will remain open for diagnostic mammography services to the following centers: Charlotte Radiology Breast Centers at Morehead Medical Plaza, Medical Center Plaza, Pineville and Monroe.
    • Rescheduling all vein consultations and non-essential vein procedures that are currently scheduled over the next 2 weeks; these will be rescheduled after May 1st
    • Spacing out appointments at our Carolinas Imaging Services sites to expand the time in between patients for enhanced social distancing
  • Effective Monday, March 30th, temporarily, the Vein Center at SouthPark will be the only location that will be open.

We understand that you may have concerns and we want to give you peace of mind and let you know what to expect at your appointment at our locations.

Here’s What to Expect:

  • Enhanced Cleaning Protocols - Not only do we have well-established cleaning protocols already in place, but we have significantly amplified those. We will be sanitizing frequently throughout the day on high-touch surfaces using a sanitizer deemed by the EPA to be effective against coronavirus.
  • Training and Preparedness - Our staff have been trained on the increased infection prevention protocols and will screen patients for travel history and any signs of respiratory illness.
  • Keeping Our Staff Healthy, to Keep You Healthy - For the safety and health of everyone, if any member of our staff has been in recent close contact to someone who is confirmed or being tested for a diagnosis of COVID-19,  we are asking them to self-quarantine for 14 days out of caution.
  • Ongoing Monitoring - Our leadership team is continuously monitoring the situation and adjusting our response as necessary.
  • Removal of Reading Materials in Waiting Rooms - To limit the amount of contact with high-touch surfaces, we’ve removed all reading materials from the waiting rooms in our sites so you may want to bring your own materials.
  • Have You Been Exposed to Someone with COVID-19 or Being Tested for COVID-19 and Experiencing Symptoms? - We ask that you reschedule your appointment if you’ve been in recent close contact with someone who is confirmed or under the suspicion of having COVID-19 and you’re experiencing fever, cough, and difficulty breathing.
  • Recommendation to Follow CDC Guidelines - We urge you to follow CDC guidelines to self-quarantine if you have been in recent close contact with someone who is confirmed or being tested for a diagnosis of COVID-19.

Here’s What We Need from You:

  • Social distancing
    To keep all of our patients safe and healthy, we are encouraging social distancing in our waiting rooms. We’ve removed chairs in some sites and placed signs in others to urge you to sit at least six feet apart. To minimize overcrowding, we are asking:

    • To limit the number of visitors that you bring (unless you are assisting a patient with mobility or if the patient is under 18 years old)
    • For visitors to wait in their car or another area outside of our waiting room
    • No one under the age of 18 years old will be allowed in the waiting room 
  • Practice Hand Hygiene Immediately Before and After Appointment
    Wash and dry your hands thoroughly with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol which is conveniently located at our facility.

Thank you for understanding as our priority is the safety and well-being of our patients!